FAQ

Moissanite is a gemstone made of silicon carbide (SiC). It occurs naturally, but only in extremely limited quantities and as microscopic particles — far too small or rare for gem use. Advanced lab techniques now allow moissanite to be grown in a laboratory, producing colorless (D-F) stones large and clear enough for jewelry. The result is a unique blend of art and science.

Moissanite may initially look like diamond however, they are unique jewels with different physical, optical and chemical properties than diamond. It has more fire and brilliance than diamond (roughly 2.4x diamond's dispersion) and scores 9.25 on the Mohs hardness scale, making it extremely durable for everyday wear.

Yes. Moissanite lets us offer the same brilliance and durability as a diamond, but in a way that's more ethical, kinder to the planet, and priced fairly.

We always use the highest quality of moissanite for our jewelry. Each stone is color, VVS1 clarity, excellent cut and passes the diamond test.

Instead of mining, we grow our moissanite in high-tech labs. We use a sourcing process that's better for the environment while still producing a brilliant, durable gem.

Moissanite and CZ can look similar in photos, but they're chemically and optically distinct. Moissanite is harder, more durable, and has significantly more fire than CZ, which tends to look flatter and wear down faster over time.

Our stones are produced within exact specifications and high quality control methods. Each moissanite is precisely hand-cut by a master gemcutter using unique facet arrangements and angles designed specifically to enhance the gem's fire and maximize its brilliance. 

Yes. Each moissanite stone is certified by the Gemological Research Association (GRA) and comes with a unique certification code and grading report.

Most styles come in 1, 2 and 3 carat options, so you can pick what fits your budget and style. We also offer a smaller 0.5 carat size, mega carats (over 4ct) for select styles, plus pavé-only settings for those who want sparkle without a single large stone.

We offer whole and half US sizes 4 to 10. If you're between sizes, we recommend sizing up. View our sizing guide to see the US and UK sizing charts.

Measure the inner diameter of a ring that already fits comfortably and match it to our ring sizing chart.

Our necklaces are adjustable between 15'' and 17'' (38 to 43cm).

Yes, we provide free standard shipping worldwide on all orders.

Once your order is placed, we get it packed and processed quickly within 48 hours. Then it's on its way to you: standard shipping takes 7-10 working days, or choose priority shipping for 5-7 working days.

Once your order ships, you can track it anytime on our Track Order page using your order number and email. If you have any problem whatsoever, drop us a line at service@mariqe.com and we will make sure to help you out.

We sell in multiple currencies, just make sure you're shopping in the currency you will ship your order to. To change the currency you’re shopping in (and country you’re shipping to), just select the correct country and currency at the top right corner of the page.

No. All duties, tariffs, and taxes are fully prepaid by us, so there are no unexpected charges upon delivery. The price you see at checkout is exactly what you pay.

Of course! Get in touch at service@mariqe.com and we’ll take care of the rest.

You have 30 days from the day your order arrives to request an exchange or a refund by contacting service@mariqe.com.

Send us a photo and you keep the original item and we'll send a replacement once it's verified.

Once your returned piece arrives and passes a quick inspection, we refund your original payment method. Exchanges work faster, with your replacement piece shipping as soon as your original piece reaches us.

Every moissanite gemstone is backed by a Lifetime Moissanite Warranty, covering manufacturing defects and unexpected changes to the stone's clarity, color, fire or brilliance.

The warranty covers the stone only. It doesn't extend to the metal (ring bands, chains or settings). It also doesn't cover damage from accidents, normal wear and tear, neglect, improper use or lost stones.

Email us at service@mariqe.com with your order number and a photo or video showing the issue with your stone. Our team will review your claim and let you know the next steps, which is typically a replacement if it's a covered manufacturing defect or stone property change.

Every Mariqe moissanite is hand-selected for quality and beauty, then certified by the Gemological Research Association (GRA). Your certificate includes a unique certification code along with a GRA Moissanite Grading Report confirming your stone's specifications and quality control approval.

Your certificate ships with your order. If you can't locate it, email us at service@mariqe.com with your order number and we'll resend the details.

Yes, each certification code is unique to your stone and can be used to verify authenticity. Reach out to service@mariqe.com if you have questions about your specific report.

We offer multiple ways to pay for your items and accept most common credit cards and local payment gateways. To see the accepted payment methods in your country; simply go to checkout, add your address and all relevant options will appear. 

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, Shop Pay, and UnionPay and American Express.

You can shop in USD, CAD, GBP, AUD, EUR and more. Just update your currency preference at checkout.

Pay in 4 lets you split your purchase into 4 interest-free payments over 6 weeks, with the first payment due at checkout and the rest billed every 2 weeks. There are no added fees when you pay on time.

Select PayPal as your payment method at checkout, then choose Pay in 4 if it's offered. You'll need a PayPal account to complete the plan.

Eligibility and approval are determined by PayPal based on your order amount, location and their own criteria. Mariqe doesn't control or guarantee availability for individual customers. Visit PayPal's website for full terms, repayment details, and their customer service help center.